Antisocial Behaviour

Keeping our communities safe and peaceful

What is Antisocial Behaviour (ASB)?

Antisocial behaviour is any aggressive, intimidating or destructive activity that damages or destroys another person's quality of life.

We take antisocial behaviour very seriously and are committed to working with residents, the police, and other agencies to tackle it.

Types of Antisocial Behaviour

Antisocial behaviour can include:

Noise Nuisance

  • Loud music or TV
  • Shouting and arguing
  • Banging and slamming doors
  • DIY at unreasonable hours

Harassment and Intimidation

  • Verbal abuse
  • Threats of violence
  • Hate incidents (based on race, religion, disability, sexual orientation, or gender)
  • Bullying

Environmental Issues

  • Rubbish dumping
  • Dog fouling
  • Graffiti and vandalism
  • Abandoned vehicles

Other ASB

  • Drug dealing or drug use
  • Prostitution
  • Nuisance from pets
  • Misuse of communal areas
  • Vehicle nuisance (e.g., car repairs, racing)

How to Report Antisocial Behaviour

Report to Southward Housing

General: 07907 631333 (Monday to Friday, 8am to 5pm)

Emergency Repairs: 07907 631333 (24/7)

Email: admin@southwardhousing.co.uk

Online: Complete our online ASB reporting form

Emergency Situations

If you are in immediate danger or a crime is being committed, call the police on 999.

For non-emergency police matters, call 101.

Noise Nuisance

For noise complaints, you should also contact your local council's environmental health team, as they have powers to take action against noise nuisance.

What Information Do We Need?

When reporting antisocial behaviour, please provide as much detail as possible:

  • What is happening?
  • When did it happen? (dates and times)
  • Where did it happen?
  • Who is involved? (if known)
  • Are there any witnesses?
  • Has it happened before?
  • Have you reported it to anyone else (e.g., police)?

Keeping a diary of incidents can be very helpful in building a case.

What We Will Do

When you report antisocial behaviour to us, we will:

  1. Acknowledge your report within 5 working days
  2. Assess the severity and risk
  3. Agree an action plan with you
  4. Investigate the complaint
  5. Take appropriate action
  6. Keep you updated on progress

Actions We Can Take

Depending on the severity of the case, we may:

  • Speak to the person causing the problem
  • Send warning letters
  • Offer mediation services
  • Work with the police and other agencies
  • Apply for injunctions
  • Take legal action to evict in serious cases

Support for Victims

If you're experiencing antisocial behaviour, we can offer support including:

  • Regular contact and updates
  • Referrals to support agencies
  • Help with security measures
  • Assistance with moving home in extreme cases

Frequently Asked Questions

Will my report be confidential?

We will keep your details confidential wherever possible. However, in some cases, we may need to share information to take action or if required by law.

Can I report anonymously?

While we prefer to know who is reporting so we can keep you updated, you can report anonymously. However, this may limit the action we can take.

How long will it take to resolve?

This depends on the nature and severity of the case. We will agree timescales with you and keep you updated on progress.

What if the ASB is from someone who doesn't live in Southward Housing property?

We can still help by working with other agencies such as the police, local council, or other landlords.

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